The launch of the world’s first-of-its-kind UAE Wallet app is another remarkable achievement which will greatly enhance passenger experience.
The project was recently launched in cooperation between the office of Lt General Dahi Khalfan Tamim, Deputy Chairman of Police and Public Security in Dubai, Emirates Airline and the General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA Dubai).
With the launch of this facility, Dubai has taken another leap toward achieving its long- term vision of the next generation smart borders project, which will transform procedures and systems for travelers passing through the airports.
After registering on the UAE Wallet app, the users can present the required travel machine readable barcodes generated within UAE Wallet app to access airport electronic gates. The UAE Wallet, in the initial phase, will contain the personal ID, passport details, and smart gate card data of the traveller and will later link data of UAE nationals and residents into the wallet so people don’t need to show their documents when transacting in any government department.
Dubai International Airport is the first airport in the world to adopt this intelligent system that allows the traveler to use Smart phone at smart travel gates, instead of a passport, helping him to complete the procedures within seconds.
The UAE Wallet Project delivers an electronic repository for UAE nationals, and residents. It stores personal official documents including scanned and electronic copies of identity documents, passport copy, personal image of customers and their dependents.
Registered users can also view information of passport, residence visa, and Emirates ID documents, belonging to them and their dependents. This includes the ability to check the validity of the documents.
The development in the industry of ports and borders, has been remarkable particularly as it works on two aspects, firstly strengthening the security measures to address the increasing security risks and challenges; and secondly, speedy completion of procedures for travellers to enhance their travel experience.
With passenger numbers worldwide set to increase from numbers of 3.4 billion in 2016 to more than 7 billion passengers by 2032, according to IATA’s expectations, the industry faces further challenges to maintain security particularly the risks to cyber security.
Our efforts and initiatives in the present will help us reach the future that the UAE government wants us to reach in terms of being the best country in the field of borders, both in terms of our systems and procedures as well as our people who work in this industry and through their professionalism and friendly approach, contribute to enhancing passenger experience.
- Obaid Moheir bin Suroor
Deputy Director General, General Directorate of Residency and Foreigners Affairs - Dubai